Terms of Service

Simple terms, no surprises.

Last updated: March 2026

Acceptance

By creating a MikroPilot account or using the MikroPilot app, you agree to these terms.

The service

MikroPilot provides a mobile application for managing MikroTik routers, generating hotspot vouchers, and running hotspot businesses.

Your account

You are responsible for keeping your account credentials secure. You must provide accurate information when registering. One account per person or business entity.

Subscriptions & payments

MikroPilot is offered on a subscription basis — either 6 months or 1 year. Payments are due at the start of each billing period. Your subscription gives you access to the features listed under your chosen plan.

We do not offer refunds once a subscription period has started. Please review the plan features carefully before purchasing.

Plan upgrades & downgrades

You may upgrade your plan at any time during an active subscription period. Upgrades take effect immediately.

Downgrading to a lower plan is not permitted mid-subscription. If you wish to move to a lower plan, you may do so only at the time of renewal — that is, when purchasing your next subscription period after your current one expires.

Acceptable use

You agree to use MikroPilot only for lawful purposes. You must not:

  • Use the service to facilitate illegal activity
  • Attempt to access other users' accounts or data
  • Reverse engineer or tamper with the app or API
  • Resell or redistribute access to the service without authorization

Service availability

We aim to keep MikroPilot running reliably, but we do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability. We will communicate planned downtime where possible.

Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may also cancel your account at any time by contacting us directly.

Changes to these terms

We may update these terms from time to time. We will notify users of significant changes via the app or email. Continued use of MikroPilot after changes means you accept the updated terms.

Contact

For any questions about these terms, reach out to us through our social channels or contact page.